@techreport{azar2026smbunderwritingoperations,
  author      = {Azar, Shimon},
  title       = {2026 SMB Underwriting Operations Benchmark: Measurement Framework},
  institution = {CrediArc Research},
  year        = {2026},
  month       = {July},
  url         = {https://crediarc.com/research/smb-underwriting-benchmark/},
  note        = {Open field-study measurement framework. Published 2026-07-22; updated 2026-09-12. Cite the public definitions, not unpublished participant results.}
}